Refund policy

QUBE COLLECTIONS – 7-Day Return & Refund Policy

Last Updated: June 2026

Welcome to QUBE COLLECTIONS. Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

Customers may request a return within 7 days of receiving their order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase (order number or receipt) is required.
  • The product must not be damaged due to misuse by the customer.

2. Non-Returnable Items

The following items cannot be returned:

  • Digital products or downloadable products.
  • Personal care, beauty, or hygiene products that have been opened or used.
  • Gift cards.
  • Clearance or sale items (unless received damaged or defective).

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the item
  • Photos of the package received

We will review the request and provide a replacement or refund if approved.

4. Refund Process

Once your returned item is received and inspected:

  • You will receive a notification regarding the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method.
  • Refunds may take 5–10 business days to appear in your account, depending on your payment provider.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
  • Shipping charges paid during checkout are non-refundable.

6. Order Cancellation

Orders may be cancelled within 12 hours of placement. Once an order has been processed or shipped, cancellation may not be possible.

7. Contact Us

For return and refund requests, please contact:

QUBE COLLECTIONS
Email: support@qubecollections.com
Phone: +91 8333-949-353

We aim to respond within 24–48 business hours.

Thank you for shopping with QUBE COLLECTIONS. We appreciate your trust and support. 😊